Conditions d'utilisation

Welcome to the website blusaigon.vn - an e-commerce site established and owned by BLUSAIGON JOINT STOCK COMPANY. The head office is located at 129E Nguyen Dinh Chinh, Ward 8, Phu Nhuan District, Ho Chi Minh City.

When you visit our website, you agree to these terms.

The Website may be changed, edited or adjusted to any content in the Terms and Conditions of Use and will take effect after 5 days, when the changes are fully notified and posted on the website.

Please read these Transaction Terms and Conditions carefully before ordering products or services on blusaigon.vn

1. SCOPE OF APPLICATION AND INSTRUCTIONS FOR USE

Terms and Conditions applicable to customers:
- Order products sold on blusaigon.vn.
- There is a need to deliver products to locations in accordance with the Delivery Policy posted on blusaigon.vn.
Customers in these Terms and Conditions include:
- Any individual who has total civil rights capacity, is 15 years old or older, has assets to make a purchase, or has the supervision of both parents or legal guardians.
- All organizations are legally established and operating in accordance with Vietnamese law.
- It is strictly forbidden to use any content of the website for commercial purposes or on behalf of any third party without the written permission of blusaigon.vn. When purchasing products, you must provide authentic information about yourself.

2. HOW TO START A CONTRACT

All product information posted on blusaigon.vn in any cases will not be construed as an offer to enter into a contract by Blusaigon.vn to the Customer. The contractual relationship only forms and takes effect from the time the Customer places an order, and the order is accepted in one of the following two forms: a notice sent to the email provided by the Customer or a message from Blusaigon.vn. Customer's phone number confirms the order has been processed successfully.

In order to ensure fairness and interests of customers who are final consumers, Blusaigon.vn has the right to apply limited conditions in the implementation of promotions: unlimited, limited number maximum amount of products in each promotion that a customer can buy, limits on the purpose of buying products (only for consumption, not for trading, buying and selling...), or other limits are listed in detail in each promotion. These restrictions are hereinafter referred to as Promotional Policies. Therefore, Blusaigon.vn has the right not to confirm, refuse, cancel or withdraw the delivered products of the Orders that violate any content in the Promotion Policy.

Blusaigon.vn has the right not to confirm, refuse or cancel, withdraw the delivered products of the Customer's Orders in some other cases at the discretion of Blusaigon.vn without notice to the Customer.

3. ORDER AND CONFIRM ORDER

When you place an order at the website: blusaigon.vn, we will receive and immediately send you the order number. After that, the customer needs to take an additional step of Order Confirmation. Blusaigon.vn only confirms the order when the order request meets the order fulfillment criteria at blusaigon.vn.

In order for the order to be confirmed quickly, please provide complete and accurate information related to the delivery of goods, or the terms and conditions of the promotion you have participated.

4. ORDER VALUE AND PAYMENT MODES

The price of the product on blusaigon.vn may or may not include VAT tax. In all cases, the price of the product does not include shipping costs. Shipping costs are specified in the Delivery Policy posted on the website.
Customer pays the value of the Order in accordance with the Payment Policy. When clicking (clicking) on the 'Complete Order' button to proceed with the payment of the Order, it means that the Customer confirms that the information of the order has been carefully reviewed and agrees with the applicable Terms and Conditions. for that purchase.
Blusaigon.vn provides flexible payment methods for customers to choose: Transfer payment to Blusaigon.vn's account, ATM domestic payment card, international payment card or Online payment via payment gateway built-in math on website blusaigon.vn
To ensure payment safety, customers note:
- Only make online payment at the link window transferred from blusaigon.vn;
- Use and store cards (credit cards, ATM cards, shopping cards…) and card/account information carefully;
- In all cases, with international credit/debit cards, please do not reveal your CVV/CVS/CSC number (which is a security code, a set of three digits printed on the back of the card) for card information security.

5. DISCOUNT CODE AND PROMOTION

With the desire to bring many benefits to customers, blusaigon.vn often has special promotions and discounts. Terms and conditions of each program will be updated on the promotion page and are subject to change without notice.
Discount code is a form of discount that Blusaigon.vn offers to customers that may have a partial or full discount value of the order value.
Only one (01) discount code can be applied per order. You will receive information about the terms and conditions of using the discount code attached.

Blusaigon.vn has the right to refuse orders using discount codes that do not satisfy the terms and conditions without prior notice. In this case, the discount code will not be reissued. In addition, Blusaigon.vn has the right to refuse to renew expired codes, codes that are not used to their full value or unilaterally stop executing orders arising from Customers.

6. SHIPPING/ DELIVERY

Products will be delivered to the address provided by the Customer in the Order at the time specified in the Delivery Policy. The delivery time will be calculated from the time of successful order confirmation.
In case of force majeure: floods, storms, natural disasters... Blusaigon.vn has the right to adjust the delivery schedule in accordance with the above circumstances and notify customers.
The Customer must ensure that the address where the product is delivered is accurate. In case the delivery fails due to incorrect address information provided by the Customer, the delivery cost of the next times will be borne by the Customer.
The order will be delivered according to the method specified in the Delivery Policy. The website will have information about shipping and delivery. When the Customer places an order at blusaigon.vn, the Customer agrees with the information published in the Delivery Policy on the website.

7. RETURN AND EXCHANGE POLICY

All products sold at blusaigon.vn can be returned or exchanged according to the regulations in the Return and Exchange Policy of blusaigon.vn. Please carefully read the Return and Exchange Policy to ensure your rights.
For customers who want to return the product for any reason, please contact blusaigon.vn for support.

8. RIGHTS AND RESPONSIBILITIES OF THE CUSTOMER

You have the right to return or exchange products in accordance with the policies of blusaigon.vn.
You are responsible for protecting your account password and are responsible for all activities occurring in your account. Please notify blusaigon.vn immediately when you detect any unauthorized use of your account.
You must not conduct activities that infringe upon the rights of blusaigon.vn or of third parties such as hacking, stealing account information, fraudulent orders...

9. RIGHTS AND RESPONSIBILITIES OF BLUSAIGON.VN

Blusaigon.vn is responsible for the quality and standards of products sold on the website.
Blusaigon.vn has the right to suspend or terminate access to the website for users who violate the terms of use.
Blusaigon.vn will not be liable for any direct or indirect damages caused by the use of the website.
Blusaigon.vn will be responsible for resolving disputes arising from the use of the website.

10. PROTECTION OF PERSONAL INFORMATION

Blusaigon.vn is committed to protecting your personal information. We will not share your personal information with third parties without your consent.
You have the right to request to access, correct, or delete your personal information in accordance with the law.

11. LIMITATION OF RESPONSIBILITY

In any case, Blusaigon.vn is not responsible for any damage, loss or damage suffered by the Customer unless caused by the willful fault of Blusaigon.vn. Blusaigon.vn's liability to the Customer is limited to the value of the product purchased by the Customer on the website blusaigon.vn

12. GENERAL TERMS

The provisions referred to are an integral part of these Terms and Conditions.
Blusaigon.vn and the Customers are responsible for performing all obligations specified in these Terms and Conditions.
If any content of the Terms and Conditions is held by a competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions of these Terms and Conditions will not be affected.
These Terms and Conditions and any issues arising in the contractual relationship between Blusaigon.vn and the Customers will be understood and adjusted in accordance with the laws of Vietnam. Any dispute, claim arising out of/or related to the content of these Terms and Conditions will be resolved through negotiation within thirty (30) days. After the 30-day time limit cannot be resolved, the above disputes and complaints may be resolved at a competent court agency.