DELIVERY POLICY

In order to ensure that products reach customers with the best quality according to a thorough and convenient process for customers, BLUSAIGON offers the following delivery policy:

I. GENERAL PROVISIONS

• Orders will be delivered to the address provided by the customer through a reputable intermediary shipping service or from BLUSAIGON employees.
• Order processing time will be counted from the time of receiving your completed payment.
• The delivery time can be changed at the request of the customer.
• Your order will be delivered up to 2 times. In case the first delivery is unsuccessful, staff will contact you to arrange a second delivery schedule with you, and you still can't be contacted or do not receive any feedback from you. customer, the order will no longer be valid.
• To check the information or status of your order, please contact us via  we@blusaigon.com to provide information including name, phone number to be checked.
• When the product is delivered to you, please sign the confirmation with the delivery staff and check the quantity, condition and type of goods delivered.
• Please keep the shipping receipt and purchase invoice for checking purposes. Please contact us immediately via  we@blusaigon.com if the product is not intact due to the shipping process.

II. DELIVERY TIME:

• From 8:00 am to 5:00 pm every day of the week (except Sunday, public holidays, and New Year's Eve).
• Orders before 11:30 pm will be delivered in the afternoon of the same day.
• Orders after 11:30 will be delivered in the evening and the next morning.
• Depending on the product, it will have different delivery times.